WORKSHOP – Who Cares? Exploring the Concept of Care Networks for Designing Healthcare Technologies

Salzburg, Austria, -, -, Österreich.


The goal of this one-day workshop is to explore the concept of care
networks in CSCW and to devise a plan for future research on
healthcare technologies and systems. We will discuss collaborative
care situations that are better understood by exploring various
aspects of care networks. Our approach will be based on co-creation,
bringing diverse perspectives together to speak about the various
potentials as well as consequences of technologies that support care

The background for this workshop is the reduced discussion on
collaborative care arrangements. Even though dealing with a chronic
condition often involves daunting tasks and the participation of a
collective in care, previous work has mostly examined collaborations
as the work of dyads, such as patients and clinicians. In this
workshop, we will explore the concept of care networks, which can
better account for the numerous human and non-human actors and roles
that compose care. We invite designers, researchers, and practitioners
to participate in a full-day workshop in which we will reflect on
empirical studies and theoretical accounts of care networks, and put
forward an agenda for better acknowledging care networks in the
research around healthcare technologies and systems.

Prospective participants are invited to submit a 2-4 pages position
paper using the EUSSET template. Submissions should be sent to: by April 8th 2019.

We expect position papers that discuss collaborative care networks,
including: case studies or reports on recent experiments or
prototypes, ethnographic fieldwork or qualitative studies, theoretical
accounts, and critical reflections. Possible topics include, but are
not limited to:
– Who/what cares or is involved in care?
– How do different actors of a care network engage in care?
– What tensions exist in care networks?
– How are different perspectives integrated and negotiated?
– How is the care network structured?
– How do actors manage the multidirectional nature of care?
– To what extent are care networks (de)centralized?
– Does focusing on care networks change how we conceptualize care?
– How to design for care networks?
– How to incorporate different perspectives in design?
– How to enable collaborative decision making for care networks?
– What are methodological approaches or challenges to studying care networks?
– What else has been examined around care networks in the CSCW community?

Update: Accepted contributions will be published as part of a
technical report from one of the organizers’ institutions or at

April 8th 2019: Submission deadline
May 2nd 2019: Notification of acceptance
May 10th 2019: Camera-ready version
June 8th 2019: Workshop at ECSCW 2019

Sun Young Park, University of Michigan
Francisco Nunes, Fraunhofer Portugal AICOS
Andrew Berry, Kaiser Permanente Washington Health Research Institute
Ayşe Büyüktür, University of Michigan
Luigi De Russis, Politecnico di Torino
Mary Czerwinski, Microsoft Research
Woosuk Seo, University of Michigan